USA Public Records Privacy Policy
Last updated: October 5, 2026
USA Public Records ("we", "our", or "us") knows that privacy matters to the people who use it. This Privacy Policy describes how we collect, use, share and protect your personal data on the website located at usapublicrecords.org (the "Website") and in the data reporting services we offer on the Website (the "Services") (the Website and the Services together, the "Properties"). It also tells you about the rights and choices you have regarding your personal data, how you can assert those rights, and how you can contact us to have your questions answered.
This Privacy Policy covers how we process personal data both of individuals who visit our Website and/or use our Services ("Users") and of individuals who are the subject of, or are otherwise named in, reports produced by our Services ("Report Subjects"). In this Privacy Policy the terms "you," "user," "consumer," and "individual" are used as fits the relevant legal framework, and all refer to the User or Report Subject (as applicable) whose personal data is processed.
Please note that our privacy practices are subject to the applicable laws of the regions in which we operate. Some additional region-specific terms therefore apply only to individuals in those locations, or as applicable laws require.
For more information about how users with disabilities can access this Privacy Policy in an alternative format, please email us at [email protected] with the subject line "Disability Access."
BY USING OR ACCESSING THE PROPERTIES, YOU AGREE TO THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH OUR POLICIES OR PRACTICES, YOU SHOULD NOT USE OR ACCESS THE PROPERTIES OR GIVE US ANY PERSONAL DATA.
These are the sections of this Privacy Policy:
- Personal data we collect from you
- How we collect your personal data
- How we use your personal data
- How we disclose or share your personal data
- Links to other sites and services
- Targeted advertising
- How we protect your personal data
- Data retention
- Your choices
- Nevada privacy rights
- Registered data broker
- Cross-border data transfers
- Children's privacy
- Changes to this policy
- Contacting us
- Additional U.S. state privacy rights
1. Personal data we collect from you
Personal data; deidentified data; and publicly available information
This Privacy Policy applies to the personal data we obtain in various contexts. By "personal data" (called "personal information" or "personally identifiable information" in the laws of some jurisdictions) we mean information that reasonably identifies, relates to, describes, or can be associated with you.
Personal data does not include data that is deidentified or that otherwise cannot reasonably be linked back to a specific person ("deidentified data"). Personal data also does not include information that is lawfully made available from federal, state, or local government records, or that we have a reasonable basis to believe was lawfully made available to the general public by the individuals concerned themselves or from widely distributed media (together, "publicly available information").
Because deidentified data and publicly available information are not considered personal data, we may collect, use, and disclose this data for any purpose the law permits. In some instances, however, we may combine deidentified data or publicly available information with personal data, and if we do, we will treat the combined information as personal data to the extent that it is capable of personally identifying you.
Data we collect about users
If you are a User, these are the categories and types of personal data that we or our third-party partners may collect from or about you, depending on how you interact with the Properties:
- Identifiers and contact information, such as your name, email address, phone number, and account username;
- Commercial information, such as your payment card information (processed securely by third-party payment processors) and records of your purchases;
- Geolocation or other information that lets us determine your location;
- Device and online identifiers and related information, including internet protocol (IP) address, mobile ad identifiers, data collected from cookies, beacons, and pixel tags, and similar unique identifiers;
- Internet or other electronic network activity information, including, but not limited to, browsing history, search history, and information about your interaction with an internet website, application, mobile app, or advertisement;
- Inferences about your internet activity; and
- Any other personal data that you voluntarily give us.
Data we collect about report subjects
If you are a Report Subject, most of the data we collect about you is publicly available information. This information may include:
- Contact information, such as name, address, and phone number;
- Property records, such as the name of a property's owner, the property address, property characteristics, property value, and liens;
- Court record information, such as information about cases or charges, and information about judgments, convictions, or court-ordered registrations; and
- Phone record information, such as names, addresses, geographic location, and business information associated with a phone number.
Taken as individual elements, this information may be considered publicly available. However, when we compile and compare sets of publicly available information to form inferences or draw new conclusions about the individuals behind it, the resulting information may be considered personal data.
In some cases we may also collect individual data types from commercial vendors that are not considered publicly available information. Depending on the source of the data, this information may include mobile phone numbers, names and ages of relatives, prior residential address history, or age or date of birth. When we combine publicly available information with personal data, the assembled product will be considered personal data.
Accordingly, we may collect or infer the following categories and types of personal data about you or your relatives:
- Identifiers and contact information, such as phone number and address history;
- Characteristics, such as approximate age or date of birth;
- Commercial information, such as records of property purchases;
- Geolocation or other information that lets us determine the location of properties;
- Inferences made from publicly available information, such as relationship patterns between individuals.
2. How we collect your personal data
How we collect personal data about users
If you are a User, we collect personal data that you give us directly. This may include, but is not limited to:
- Information you give when you contact us by email or text message, or through other Internet-enabled communications;
- Information you give when you use our chat function;
- Information you give when you create an account;
- Content that you post to the Properties;
- Details of the transactions you carry out through our Properties, including any orders that you ask us to fulfill, and any payment or other financial information you give us in connection with such orders;
- Your search queries on the Properties;
- Any other information that you give us on or through the Properties.
We also collect personal data about Users automatically. When you visit our Properties or interact with our advertisements, we or third parties we work with may automatically collect certain information using technologies such as cookies and the other tracking technologies described below:
Cookies and similar technology
"Cookies" are pieces of information that a website may place on your computer in order to collect data that makes your communication and interaction with that website easier and better. Such data may include, for example, the address of the websites you visited before and after you visited our Website, the type of browser you are using, your Internet Protocol (IP) address, which pages of the Website you visited and which links you clicked on, the region where your device is located, and geographic information based on your IP data. We may store some information on your device or device hard drive as a cookie or a similar type of file (such as clear gifs, web beacons, tags, and similar technologies that work on mobile devices) to collect data about usage of the Website. We may also use cookies to customize your visit to the Website and for other purposes that make your visit more convenient or let us improve the Properties.
Clickstream data
As you use the Internet, a trail of electronic information is left at each website you visit. This information, sometimes called "clickstream data," can be collected and stored by a website's server. Clickstream data can tell us the type of computer and browsing software you use and the address of the website from which you linked to the Website. We may collect and use clickstream data as a form of aggregate information to determine anonymously how much time visitors spend on each page of our Website, how visitors move through the Website, and how we may tailor our web pages to meet the needs of visitors better. This information will be used to improve our Properties.
Analytics
We may work with third-party vendors who use the technologies described in this section to carry out website analytics that help us track and understand how visitors use our Properties and other Services. One such provider is Google Analytics, a web analytics service provided by Google, Inc. ("Google"). Google Analytics uses cookies to help analyze how users use the Website. The information these cookies generate about your use (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information to evaluate your use of the Website, to compile reports on activity for its staff, and to provide other services relating to web page activity and internet usage. Google may also transfer this information to third parties where the law requires it, or where such third parties process the information on Google's behalf. You may refuse the use of cookies by choosing the appropriate settings in your browser. By using the Website and accepting cookies, you consent to the processing of data about you by Google in the manner and for the purposes set out above. Please see the currently available opt-outs for Google Analytics at https://tools.google.com/dlpage/gaoptout/. You can find more information about Google Analytics in the section titled "How Google uses information from sites or apps that use our services," at www.google.com/policies/privacy/partners/.
From other sources
We may obtain information about you from other sources, such as data analytics providers, marketing or advertising vendors, fraud prevention vendors, vendors that provide other services on our behalf, or publicly available sources.
How we collect personal data about report subjects
If you are a Report Subject, we may collect information about you from the following sources:
- Government agencies: this includes state and local government offices around the country that hold public property records, such as real estate deeds and assessor records; and public criminal records from government offices, such as criminal histories, arrest warrants, driving violations, and sex offender data.
- Data aggregators: such as commercial vendors, third-party survey companies, and data brokers.
- Social media platforms: this includes public profiles drawn from social networks.
- Phone and business directories: such as white and yellow pages listings.
3. How we use your personal data
We collect and use personal data for the following purposes:
- To communicate with you, which may include: contacting you about our Services and providing them to you; responding to your direct inquiries, requests, issues or feedback, and providing customer service; and adding you to our mailing lists and sending you emails from time to time;
- To provide our products and services, which may include: operating the Properties and providing you with any specific services you have requested; creating, maintaining, and otherwise managing your account; and fulfilling your orders and/or completing the transactions you have requested, processing your payments, and providing receipts and order updates;
- For marketing and promotional purposes, which may include: marketing our goods and services or the goods and services of our affiliates, business partners, and other third parties; and showing you advertising for products and services that may interest you;
- For analytics and personalization, which may include: carrying out research to improve our services and product offerings or those of our affiliates and business partners; understanding how you interact with our Properties in order to improve our Properties and marketing campaigns; and personalizing your experience to save you time when you visit our Properties and to customize the marketing and advertising we show you;
- For security and fraud prevention, which may include: helping to maintain the safety, security, and integrity of our Properties, databases and other technology assets, and business; detecting security incidents; protecting against malicious, deceptive, fraudulent, or illegal activity and prosecuting those responsible for it; investigating suspected fraud, harassment, or other violations of any law, rule, or regulation, or of the policies for our Properties;
- To comply with legal obligations, which may include: establishing or exercising our rights and defending against legal claims; responding to law enforcement requests and as required by applicable law, court order, legal process, or governmental regulation; acting in connection with a bankruptcy proceeding or the sale, merger, or change of control of our company or of the division responsible for the services with which your information is associated;
- For any additional purposes that you specifically consent to.
4. How we disclose or share your personal data
Besides using your personal data ourselves for the reasons given above (and as otherwise mentioned in this Privacy Policy), we may disclose your personal data to other affiliates and entities in the following instances:
Purchasers of reports
If you are a Report Subject, we may share your personal data with Users who purchase reports on our Properties ("Report Purchasers"). Our Terms of Service forbid Report Purchasers to use your information to make decisions about consumer credit, employment, insurance, tenant screening, or any other purpose that would constitute a "consumer report" under the Fair Credit Reporting Act.
Service providers
We may share your personal data with third-party service providers who may use your information to provide us with services including, but not limited to: website hosting, certain data analytics services, infrastructure provision, information technology services, customer service, email delivery services, payment processing, auditing, and anti-fraud monitoring. These service providers may have access to the personal data they need to perform their functions, but they are permitted to use it only in connection with performing services for us. We do not authorize them to use the information for their own benefit.
Corporate affiliates
We may share personal data with our corporate affiliates and subsidiaries, who process personal data on our behalf, where that is necessary to provide a product or service you have requested, or in other circumstances with your consent or as the law permits or requires.
Business and advertising partners
We may share your personal data with third parties who partner with us to promote products and services, provide marketing and advertisements, carry out data analytics, or use the data for other commercial purposes. We do not control how these third parties use and share your personal data once they have received it. You will need to contact such third parties directly for information about their privacy practices or to exercise any rights you may have (including if you would like to opt out of marketing messages).
Legal compliance and to defend our rights
We may disclose personal data and other information as we believe necessary or appropriate: (a) under applicable law, including laws outside your country of residence; (b) to comply with legal process; (c) to respond to requests from public and government authorities, including public and government authorities outside your country of residence; (d) to enforce our terms and conditions; (e) to protect our operations or those of any of our affiliates; (f) to protect our rights, privacy, safety or property, and/or those of our affiliates, you, or others; and (g) to let us pursue available remedies or limit the damages we may sustain.
Business transfers
We may share your personal data and other information with third parties in connection with a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of the assets of the Company, whether as a going concern or as part of bankruptcy, liquidation, or a similar proceeding, in which the assets transferred may include information about the users of our Properties.
Please note that if you specifically consent to additional uses of your personal data, we may use your personal data in a manner consistent with that consent.
5. Links to other sites and services
We may create links to other websites that we think may interest you, such as providers of various products and services. We may also provide links that let you send or forward a post from our Properties through or to third-party social media sites, or other means of electronic communication, such as an email or text messaging service. By providing such links we do not endorse any other websites, providers, or services, and this Privacy Policy applies only to your use of our Properties. We are not responsible for the privacy policies of any websites and services we link to on our Properties, and you should read the privacy policies of each site you visit to learn what data that site may collect about you.
6. Targeted advertising
We may ourselves, or with third-party vendors, use your information to deliver targeted advertising to you when you visit our Properties or other websites. Cookies, clickstream data, and the other similar technologies described below may be used in this process. For example, if you are searching for information on a particular product, we or our vendor may cause an advertisement with information on that product to appear on other websites you view. This form of advertising, sometimes called "interest-based advertising," "online behavioral advertising," or "cross-context behavioral advertising," lets us and our vendors know about your interests in connection with the delivery of a specific ad. We believe that such advertising is helpful because it lets you see advertisements that are relevant to your interests.
If you would like to opt out of these targeted advertisements, please follow the opt-out process described in the section titled Your choices below.
We may use your information to help us, or our third-party vendors, determine whether you have interacted with our Properties across multiple devices and to match such devices. To do this, we may rely on information (including demographic, geographic and interest-based data) from third parties such as data vendors, under their own privacy policies, or we may use information we collect together with such third-party data. Based on this data, we may then display targeted advertisements across devices that we believe are associated with each other, and may further provide services to our advertisers to better enable cross-device targeting and analysis. To opt out of or restrict our use of certain cross-device data, please see the section titled Your choices below.
7. How we protect your personal data
Personal data is kept on our servers or those of our vendors, and is accessible by authorized employees, independent contractors, representatives, and agents as necessary for the purposes described in this Privacy Policy. We use reasonable and appropriate physical, technical, and organizational safeguards designed to promote the security of our systems and to protect the confidentiality, integrity, availability, and resilience of personal data. However, no method of safeguarding information is completely secure, and we cannot guarantee that our safeguards will be effective or sufficient. If you have reason to believe that your interaction with us is no longer secure, please notify us of the problem at once by using the information in the section below titled Contacting us.
8. Data retention
We will keep your personal data for as long as your inquiry is active or as needed to provide you with the Properties, and for a reasonable time afterwards in accordance with our standard procedures or as necessary to comply with our legal obligations, to resolve disputes, and to enforce our agreements. Even if we delete some or all of your information, we may continue to keep and use anonymous or aggregate data, or any other data that is non-personal data. While deletion is pending, we may securely store your personal data in backup archives in accordance with our routine data backup procedures, and if we do so, your data will be securely stored and isolated from any further processing until deletion is possible.
9. Your choices
Consistent with applicable law, you may exercise the choices described in this section regarding your personal data and communications from us. You may also have certain additional rights, depending on the laws of your state or country of residence, as described further below in this Privacy Policy.
Remove my information
If you want information or records about you or your property to be removed from availability on our website, you may submit a request through our Remove My Information form. Although your request will be processed immediately, there may be a delay of up to 48 hours before it is complete, due to browser caching. Please note that your request extends only to our Properties, and will not cause your information to be removed from any public or private databases from which we obtained your information.
Cookies and tracking technologies
If you would like to stop or restrict the placement of cookies or flush any cookies that may already be on your computer or device, please refer to and adjust your web browser preferences. Further information on cookies is available at www.allaboutcookies.org. If you delete our cookies or disable future cookies, you may not be able to access certain areas or features of our Properties, or some of their functionality may be affected. Note that cookie-based opt-outs must be performed on each device and browser on which you wish to opt out. For example, if you have opted out on your device browser, that opt-out will not be effective on your mobile device. Be advised that cookie-based opt-outs are not effective on some mobile services.
Targeted advertising
You may opt out of receiving targeted ads from certain data and advertising partners that take part in certain industry self-regulatory programs. The DAA provides a website at www.aboutads.info/consumers with information about how to opt out of targeted advertising from some or all of the DAA's participating companies. Please note that after opting out you will continue to see generic advertising that is not tailored to your specific interests and activities. In the event that we perform cross-device matching (as described above), once you have opted out on one device ("Opted-Out Device"), we will not use any new data from the Opted-Out Device to identify you on another device for targeted advertising purposes, and we will not use data from another device for targeted advertising purposes on the Opted-Out Device.
For targeted advertisements delivered through mobile apps, users may opt out of certain ads or reset advertising identifiers through their device settings. To learn how to limit ad tracking or to reset the advertising identifier on your iOS and Android device, visit the following links:
- iOS: https://support.apple.com/en-us/HT202074
- Android: https://support.google.com/ads/answer/2662922?hl=en
You can also install the DAA's AppChoices app on your device to opt out of targeted advertising by certain providers, and to select system-level advertising preferences on your device (such as "Limit Ad Tracking" on Apple devices, or "Opt-out of Interest-based ads" on Android devices).
Finally, the NAI provides information about how to opt out of targeted advertising on your web browser, mobile device, and smart TV or streaming device. For more information on how to opt out of targeted advertising in these different environments, visit the following links:
- Web browser: https://thenai.org/how-to-opt-out/web-browser-privacy-settings/
- Mobile devices: https://thenai.org/how-to-opt-out/advertising-privacy-settings-on-mobile-devices/
- Smart TVs and streaming devices: https://thenai.org/how-to-opt-out/advertising-privacy-settings-on-tvs-streaming-devices/
10. Nevada privacy rights
If you are a resident of Nevada, you have the right to opt out of the sale of certain personal data that we have collected (or may collect) from you to data brokers or other third parties. You can exercise this right by emailing us at [email protected] with the subject line "Nevada Do Not Sell Request."
11. Registered data broker
THE ENTITY MAINTAINING THIS WEBSITE IS A DATA BROKER UNDER CHAPTER 509 OF THE TEXAS BUSINESS AND COMMERCE CODE. TO CONDUCT BUSINESS IN TEXAS, A DATA BROKER MUST REGISTER WITH THE TEXAS SECRETARY OF STATE (TEXAS SOS). YOU MAY SEARCH THE DATA BROKER REGISTRY ON THE TEXAS SOS WEBSITE TO IDENTIFY A SPECIFIC DATA BROKER AND VIEW ITS REGISTRATION INFORMATION.
12. Cross-border data transfers
If you submit personal data to us, that information may be processed in a jurisdiction where privacy laws may be less strict than those in your country of residence. By submitting your personal data to us, you agree to the transfer, storage, and processing of such information in foreign jurisdictions including, but not limited to, the United States.
13. Children's privacy
Our Properties are intended for users aged 18 and over, and we do not knowingly collect personal data from children under the age of 18. When we become aware that personal data (or other information that is protected under applicable law) from a child under 18 has been collected, we will use all reasonable efforts to delete such information from our databases. If you believe we might have any personal data from or about a child under 18, please contact us by using the information in the section below titled Contacting us.
14. Changes to this policy
We reserve the right, at our discretion, to change, modify, add to, or remove portions of this Privacy Policy at any time, provided that any such modifications will apply only going forward. We encourage you to review the Website from time to time for the latest information on our privacy practices. Your continued use of the Properties after any changes to this Privacy Policy have been posted means you accept such changes. If we make a material change to this Privacy Policy or our privacy practices and believe that such changes will affect your personal data, we will take reasonable electronic measures to notify you of such changes and give you a reasonable opportunity to opt out of any further materially different collection, processing, or transfer of previously collected personal data under the changed policy. The process by which we notify you of material changes may include email or a pop-up notification on the Website, depending on how you interact with us.
15. Contacting us
If you have any questions about our privacy or security practices, you can message us at [email protected] with the phrase "Privacy Notice" in the subject line of your email.
16. Additional U.S. state privacy rights
If you are a resident of California, Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, Iowa, Delaware, Nebraska, New Hampshire, New Jersey, Tennessee, Minnesota, Maryland, Indiana, Kentucky, Rhode Island, Oklahoma, or another U.S. state that has similar comprehensive privacy legislation (together, "Covered States"), you may have specific rights regarding your personal data under: the California Consumer Privacy Act ("CCPA"), Virginia Consumer Data Protection Act, Colorado Privacy Act, Connecticut Data Privacy Act, Utah Consumer Privacy Act, Texas Data Privacy and Security Act, Oregon Consumer Privacy Act, Montana Consumer Data Privacy Act, Iowa Consumer Data Protection Act, Delaware Personal Data Privacy Act, Nebraska Data Privacy Act, New Hampshire Data Privacy Act, New Jersey Data Privacy Act, Tennessee Information Protection Act, Minnesota Consumer Data Privacy Act, Maryland Online Data Privacy Act, Indiana Consumer Data Protection Act, Kentucky Consumer Data Protection Act, Rhode Island Data Transparency and Privacy Protection Act, Oklahoma Data Privacy Act, and similar laws in other U.S. states (together, "State Privacy Laws"). This section describes the rights that consumers of Covered States have and explains how to exercise those rights. To be clear, these rights are granted only to the extent that you are considered a consumer of a Covered State and we are acting as a "controller" or "business" (as applicable) under State Privacy Laws with respect to your personal data.
The categories of personal data we process, our purposes for processing your personal data, the categories of personal data that we share with third parties, and the categories of third parties with whom we share it are set out in the terms of the Privacy Policy above.
Information we collect; how we collect it; how we use it
General information about our collection, use, and disclosure of personal data is set out in the Privacy Policy above.
In the past 12 months, we have collected the categories of personal data described in the section of the Privacy Policy above titled Personal data we collect from you, we have disclosed all of these categories to service providers or contractors for business purposes as described under the heading "Service providers" in the section titled How we disclose or share your personal data, and we have collected this information from the sources described in the section titled How we collect your personal data. Depending on your level of interaction with us, we may not have collected your personal data from all of the categories listed in the Privacy Policy above. We collect and use your personal data for the business or commercial purposes described in the section titled How we use your personal data, and keep it as described in the section titled Data retention.
With respect to Users, we may share for targeted advertising the following categories of personal data (as described in the section of the Privacy Policy titled Personal data we collect from you under the heading "Data we collect about users") with advertising networks and analytics providers:
- Geolocation information
- Device information and unique identifiers
- Internet or other electronic network activity information
- Inferences drawn from collected information
With respect to Report Subjects, while most of the data we collect is publicly available information, some of this data (either individually or when combined with other information) may constitute personal data. Accordingly, any categories of personal data described in the section of the Privacy Policy titled Personal data we collect from you under the heading "Data we collect about report subjects" may be sold to Report Purchasers.
Rights to your information
In addition to the rights set out in our Privacy Policy, State Privacy Laws may, depending on your state of residence, give you the following rights:
- Right to know. You may have the right to know whether we process your personal data and to access such personal data. You may also have the right to request that we disclose certain information to you about our collection, use, or disclosure of your personal data. Residents of Minnesota or Oregon have the right to: (i) confirm additional information about the categories of personal data we have processed about them; and (ii) obtain a list of third parties to which we have disclosed the personal data of Minnesota or Oregon consumers. Residents of Delaware or Maryland have the right to obtain a list of the categories of third parties to which we have disclosed the personal data of Delaware or Maryland consumers.
- Right to data portability. You may have the right to obtain a copy of your personal data that you previously gave us in a portable and, to the extent technically feasible, readily usable format that lets you transmit the data to another business without hindrance, where the processing is carried out by automated means.
- Right to delete. You may have the right to delete personal data that you have provided or that we have obtained about you. Please note that we may deny such a request if the requested deletion falls under an exception set out in the State Privacy Laws.
- Right to correct. You may have the right to correct inaccuracies in your personal data, taking into account the nature of the personal data and the purposes for which we process it.
- Right to opt out. You have the right to opt out of the processing of your personal data for purposes of: (i) targeted advertising; (ii) the sale of personal data; or (iii) profiling in furtherance of decisions that produce legal or similarly significant effects concerning you. As of the latest date of the Privacy Policy, we sell personal data and share it with third parties for the purposes of targeted advertising, as discussed in the section above titled Information we collect; how we collect it; how we use it. If you wish to opt out of the processing of your personal data for any of the above purposes, please visit our Your Privacy Choices page. We do not engage in profiling decisions based on your personal data that produce legal or similarly significant effects concerning you. To our knowledge, we do not sell or share the personal data of minors under 18 years of age.
- Right to nondiscrimination. You have the right not to be retaliated against or to receive discriminatory treatment from us for exercising your privacy rights. Unless the State Privacy Laws permit it, we will not:
- Deny you goods or services;
- Charge you different prices or rates for goods or services, including through granting discounts or other benefits, or imposing penalties;
- Provide you a different level or quality of goods or services; or
- Suggest that you may receive a different price or rate for goods or services or a different level or quality of goods or services.
How to exercise your rights; verifying your identity
To exercise any of your privacy rights, or if you have any questions about your privacy rights, you may contact us by:
- Emailing us at [email protected]
- Visiting our Your Privacy Choices page
Report Subjects who want to exercise their deletion and opt-out rights should visit our Remove My Information form.
With the exception of opt-out requests (which do not require verification), after you submit a request we will take steps to verify your identity so that we can respond properly and confirm that the request is not fraudulent. To verify your identity, we will ask, at a minimum, that you provide the following information so that we can match you with the information existing in our systems: (a) if you are a User, your name and email address; and (b) if you are a Report Subject, your name, city or state of residence, mailing address, and/or phone number. When you give us this information, you represent and affirm that all information provided is true and accurate. If we are unable to verify that the consumer submitting the request is the same individual about whom we have collected personal data, we may contact you for more information, or we may not be able to meet your request.
Only you (or, for California residents, an agent legally authorized to act on your behalf) may make a verifiable request to know, delete, correct, or obtain a copy of your personal data. If you are making a request as the authorized agent of a California consumer, we will ask you also to submit reliable proof that the consumer has authorized you in writing to act on that consumer's behalf. If you are making a request as the parent or legal guardian of a known child regarding the processing of that child's personal data, we may ask you to submit reliable proof of your identity.
Response time; your right to appeal
We will make every effort to respond to your request within 45 days from when you contacted us. If you have a complex request, State Privacy Laws allow us up to 90 days to respond. We will contact you within 45 days from when you contacted us to tell you of the need for additional time and the reason for the extension. We may charge you a reasonable fee to cover administrative costs if your requests are manifestly unfounded, excessive, or repetitive.
If we decline to take action on a request that you have submitted, we will tell you our reasons for doing so, and give instructions for how to appeal the decision. Depending on your state of residence, you may have the right to appeal within a reasonable period of time after you have received our decision. If you have this appeal right, within 60 days (45 days for residents of Colorado and Minnesota) of our receipt of your appeal, we will inform you in writing of any action taken or not taken in response to the appeal, including a written explanation of the reasons for the decisions. If we deny your appeal, we will give you a method for contacting your state attorney general's office to submit a complaint.
California "Shine the Light"
In addition to the above rights, under California Civil Code Section 1798.83 ("Shine the Light"), California residents may have the right to request in writing from businesses with whom they have an established business relationship: (a) a list of the categories of personal data, as defined under Shine the Light, such as name, email address, and mailing address, and the type of services provided to the customer that a business has disclosed to third parties (including affiliates that are separate legal entities) during the immediately preceding calendar year for the third parties' direct marketing purposes; and (b) the names and addresses of all such third parties. To request the above information, please contact us by email at [email protected]. If you do not want your personal data shared with any third party who may use such information for direct marketing purposes, then you may opt out of such disclosures by sending an email to us at [email protected].